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Our Services

OUR SERVICES

We sol solutions is designed and built to meet a project's special needs and requirements.

At We sol solutions we are experts in reaching the correct decision maker and then ascertain the right balance of open and closed questions to probe and establish interests.

We work closely with a host of industry leaders on a number of platforms to develop world class client and customer support services, software and web design that delivers competitive advantage at a reasonable cost. We have the capabilities to handle nearly any project. We are excited that we are continuing to grow even through the economic downturn as we've done this by providing BIG marketing ideas for SMALL budgets. Our philosophy is that a successful software or web design, achieved from the wisdom of experience, finds the shortest line between the two points and not the path that visits the greatest number of technical fads along the way.

Our seasoned developers, both on and off shore, know how to pick the right tool for the job and the right course of action for the project. Our programmer can make/fix anything, our designer can make your vision a reality, our writer can take your hand-scratched notes and turn them into a masterpiece, and our expert can make your phones ring. By emphasizing elegance in technology we deliver value to our clients and a product that is more robust, scalable and reasonably priced than the competition.

Our services include

BPO Services

At We sol solutions we are experts in reaching the correct decision maker and then ascertain the right balance of open and closed questions to probe and establish interests.

We work closely with a host of industry leaders on a number of platforms to develop world class client and customer support services, software and web design that delivers competitive advantage at a reasonable cost.

Web Design & IT Services

Our philosophy is that a successful software or web design, achieved from the wisdom of experience, finds the shortest line between the two points and not the path that visits the greatest number of technical fads along the way.

Our seasoned developers, both on and off shore, know how to pick the right tool for the job and the right course of action for the project. Our programmer can make/fix anything, our designer can make your vision a reality, our writer can take your hand-scratched notes and turn them into a masterpiece, and our expert can make your phones ring. By emphasizing elegance in technology we deliver value to our clients and a product that is more robust, scalable and reasonably priced than the competition. ellent delivery.

Facilities

We sol solutions has its state-of-the-art Service Delivery Centre in Chennai, India. The company provides services to customers around the clock, throughout the year. The latest networking and IT infrastructure are combined with a fully supported telecommunications back-up system resulting in a robust, scalable and flexible set-up which meets international standards.

Other amenities include:

  • 24/7 IT Support
  • Interactive Training Rooms
  • Simulation Labs
  • Multimedia Communications
  • 100% UPS and Generator Support
  • Conference and Boardroom facilities
  • Cafeteria
  • Compliance to India Health and Safety Regulations
  • Data Security and Disaster Recovery

Site Security

Passive security measures encompass electronic swipe cards controlling access to all facilities and closed-circuit cameras monitoring all entrances. In addition active security consists of security guards on duty 24/7.

The Staff are forbidden to carry any magnetic media means of moving data and all visitors are escorted throughout their stay.

Data Security

We sol solutions follows robust practices to ensure all data is protected and information is secure. The company conforms to the Data Protection Act 1998 and guarantees that all information provided by clients, for the provision of services, is maintained in strictest confidence. Disclosures are only made to those actually working on subject operations on a 'need to know' basis.

Disaster Recovery

At We sol solutions there are three levels of redundancy in back up provision, with one mirror system maintained off site to ensure that data is not lost irrevocably. All business critical data is backed up on magnetic media with daily/weekly schedules as appropriate.

Technology

Our technical acumen is none to second. We can provide solutions from client/server to web.

We sol solutions communicator v1.0 is a corporate intranet software package which enables the corporate people to do inter- office transactions most efficiently and effectively in terms of overheads reduction and paper work reduction and more.

Nowadays, all corporate people in the world are trying to reduce overheads, paper works, optimized time for production, etc,. Based on this need in mind, We sol solutions communicator arises.

General features of the communicator:

  • Configuration, of the departments, sub departments and hierarchy of the company
  • Text chat, voice chat.
  • Send official documents, reports, memos, circular.
  • Notice board
  • Inter office mailing system
  • Complete security by maintaining hierarchy configured.
  • Print messages, documents, memos, circulars
  • Log maintenance of all activities.
  • Back up facility for the log files.

We sol solutions has combined the very latest networking and IT infrastructure with a fully supported telecom backup system. This results in facilities which are robust, scalable and flexible. Some of the key features of the technology we have are:-

  • DACX ACD / PBX - Automatic call distributor
  • Grand stream handset connected to all digital ports for superior voice quality
  • Comprehensive in-house developed CRM application on VB.NET with Microsoft SQL server for secured database
  • Interactive training rooms and simulation labs
  • Highly reliable HCL/IBM/DELL servers and desktops
  • Redundancy provided at every point of failure (internal links and infrastructure)
  • 10/100/1000 Mbps based LAN network running on Nortel, Net gear and Dlink switches with Nortel firewall and secure VPN access
  • 100% UPS and full generator back up for power redundancy
  • Entry restriction at all points with electronic access cards
  • Facility for discrete client quality monitoring
  • Leased Line and Wireless Internet connectivity for Web browsing, mail server and FTP applications.